Individualized case management is the core of Open Doors’ services. The case management team at Open Doors provides support that is tailored to each client. The focus is to help them achieve or maintain stable housing of their own, while also working to connect them with resources to help conquer obstacles to achieving these goals.
As a Housing First organization, Open Doors has emergency shelter space for adults and families with children. Each guest at Open Doors is matched with a case manager who works with them to create and execute an individualized plan to help them move from shelter to a stable home of their own as quickly as possible.
The kitchen at Open Doors is the only program in Norwalk providing free hot meals every day to anyone in need. Open Doors also has a grocery pantry that is open five days a week and a holiday meal basket program in the fall, winter, and spring that provide food for low-income households in our neighborhood.
As a PATH (Projects for Assistant in Transition from Homelessness) provider, Open Doors has a team dedicated to outreach and engagement into services for people who are homeless or at risk of homelessness and have serious mental health needs or who have mental health needs with a co-occurring substance use disorder.