Pertains to: General Public
Effective Date: 7/13/2022
Revised Date: N/A
To clarify the collection and use of data by Open Doors (The Open Door Shelter Inc.)
Open Doors occasionally collects personally identifiable information (PII) to improve its relationship with individuals, families, and funders interested in its mission.
The following table explains the types of data we collect and the legal basis by which this data is processed.
Data (key elements)
Enquiring about our organization and what we do
Name, email, message
Used to read and store your message so that we can respond in the way that you would expect.
Subscribing to email updates about our activities
You have given your active consent.
Making a donation
Name, email, address, payment information
To fulﬁl your intention of donating money and your expectation of receiving a conﬁrmation message.
Website activity collected through cookies
Stores a small amount of information, usually through cookies, to deliver functionality that you would expect, such as remembering
Referral to a partnering agency
Name, service contact details
Stores information in our internal database that is exported securely to an external database.
Staff Performance and Evaluation
Name, hire date, evaluation dates
Stores information in human resources files exclusively.
Name, episodic details, relevant PPI data points
Collect and store information for comparison with internal data. Updates may be provided to an external database.
How we use your data
When you supply personal information to us, we follow specific guidelines to ensure that the information you have provided is only used for the purpose for which it was intended, and that the data is kept securely.
We will only use your data in a manner that is appropriate considering the basis on which that data was collected, as set out in the table at the top of this policy. For example, we may use your personal information to:
● Reply to inquiries you send to us
● Complete requests for assistance you have made with us
● Handle donations that you initiate
● Where you havespeciﬁcally agreed to this, send you marketing communications by email relating to our work which we think may be of interest to you.
When we share your data
We will only pass your data to third parties in the following circumstances:
› You have provided your explicit consent for us to pass data to a named third party;
› We use software applications purely for the purposes of processing data on our behalf and we have in place a data processing agreement with those third parties that fulﬁls our legal obligations in relation to the use of third party data processors;
› We have limited control over data once we submit it for financial, legal, or federal reporting, and are not responsible for the privacy policies and practices of these third parties
› We are required by law to share your data.
How long we keep your data
We take the principles of data minimization and removal seriously and have internal policies in place to ensure that we only ever ask for the minimum amount of data for the associated purpose and delete that data promptly once it is no longer required.
Where data is collected on the basis of consent, we will seek renewal of consent annually.
Rights you have over your data
You have a range of rights over your data, which include the following:
Where data processing is based on consent, you may revoke this consent at any time and we will make it as easy as possible for you to do this. There will always be ‘unsubscribe’ links at the bottom of our marketing emails/newsletters.
You have the right to ask for rectiﬁcation and/or deletion of your information.
You have the right of access to your information.
You have the right to lodge a complaint with the Office of the Attorney General if you feel your rights have been infringed.
Cookies & usage tracking
We describe below what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site’s functionality.
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will aﬀect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.
The cookies we set
Cookies may be used to remember if you have already registered for our email newsletter and signed up for regular news updates to ensure you only get relevant notiﬁcations.
Cookies are used to ensure that your donation payment is processed properly and that your details are remembered throughout the transaction.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, Instagram, LinkedIn, will set cookies through our site which may be used to enhance your proﬁle on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.